6397 In-Person Shopping FAQs
PRE-FALL '26 OPEN SHOWROOM
Week 1: Monday, June 22 - Friday, June 26
11am - 6pm
Saturday, June 27
11am - 5pm
Week 2: Monday, June 29 - Wednesday, July 1
11am - 6pm
No Appointment Needed! Walk-ins Welcome :)
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FAQs
Is there a difference between Open Showroom and appointment-based shopping?
Yes! Open Showroom is a multi-day shopping experience that happens in our SoHo showroom throughout the year. It's an opportunity to discover and try-on our complete seasonal collections in a curated environment.
Appointment-based shopping offers a tailored VIP experience. If you have a specific wish list - from core styles to warehouse sale items - booking an appointment allows us to prepare those specific pieces for you in advance.
Do I need to make an appointment to visit during Open Showroom hours?
No! Come one, come all.
When or why would I make a shopping appointment?
The NEWS is a multi-brand showroom, we are not always open to the public. If you'd like to shop when an Open Showroom event is not scheduled, or if you want a dedicated shopping experience and a prepared rack of clothes, please request an appointment.
How to book an appointment:
- email: info@6397news.com
- subject line: Shopping Appt. Request
- details to include: Your preferred shopping day/time, as well as the specific styles /sizes you'd like to try
- showroom hours: Monday - Friday, 11am - 5pm (unless otherwise noted)
- appointment duration: Appointments are generally 30 minutes, depending on needs.
- confirmation: Our team will confirm your appointment via email; please allow for up to 48 hours for a response.
Does 6397 have a store?
No. Since closing the 6397 store-front in 2023, Open Showroom answers to the 6397 retail experience. We want to share our space and provide both current - and curious! - customers a place to explore 6397 IRL.
Unable to visit us in SoHo?
We work with wonderful specialty stores worldwide. Explore our list of stockists to find a retailer near you!
